Shipping & Return Policy

Below are the current shipping options available when purchasing from 1to3 Life™️ .

All orders under *$50- $3.99 S&H fee (5-8 Business Days)

All order over *$50- Free Shipping (5-8 Business Days) US customers only, Canada rates vary

* Total dollar amount of order not including taxes or shipping fees

Processing Times

1to3 Life™️ offers standard shipping with 5-8 business day delivery (depending on where you are located in the continental US). This includes a 1-3 business day processing time for orders. Please allow extra time if your order was placed Friday evening, during weekends or on holidays. For example, if your order was placed Friday evening, it is standard to not see any tracking updates until Monday evening. 

Please note: If there is a pre-order product as part of your order, all of your items will ship together once the pre-order reaches our fulfillment center. If you’d prefer that the items that are in-stock arrive to you sooner, please place two separate orders. Thank you for supporting our small business!

APO/AE/AA

Standard shipping to military addresses is sent via USPS. Due to extended handling time, delivery to these addresses may take up to 21 business days.

Tracking Updates

During busier seasons, carriers may take longer than expected to update the tracking status of a package. If a package has shipped and the tracking status does not update within 3 business days, please contact 1to3 Life for an additional update on your package. If a package shows tracking updates but has stalled at a processing location, please contact the carrier for additional information, as they would be able to provide the most up to date information on your package.

COVID-19

Due to carrier delays nationwide, shipments may experience delays of up to 10 business days. Most orders are shipped within 1-3 days of being placed. Please note all delivery timeframes are estimates and are subject to change. These timeframes do not include weekends and holidays. If you have not received your order after 10 business days, contact our customer service team and we can further assist you. 

 Returns

We stand by our product 100% and have spent a lot of time perfecting the formula so that it is something you will love! Since we are a small start-up, we are unable to offer returns or refunds at this time. We encourage everyone to read all nutrition facts before ordering to ensure you are able to consume the product. If you have any questions or concerns please contact info@1to3life.com